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Easy configuration, low cost, no RF experience required, the company says: Ruckus Wireless, an ahead-of-the-curve wireless gear maker that, until now, has looked to bridging metro-scale networks into homes and distributing media around a house over Wi-Fi for IPTV (Internet Protocol Television) providers as its key markets is expanding into the SMB space, offering small-to-medium-sized businesses a new line of easy-to-configure, inexpensive products that can achieve enterprise-like results.
In a briefing last week, CEO Selina Lo said, "We saw that for the SMBs, there's a big need for a complete wireless LAN solution made simple -- so simple that you don't need IT operators." A problem that I've heard consistently expressed by SMBs is that with no or few full-time IT staffers, enterprise-scale WLAN technology is not just an order of magnitude too expensive, but would require too much in-house expertise to run. "There are lots of companies from 50 to 500 people -- they still need completely secure and robust and critical Wi-Fi solutions," Lo said.
Lo said that the company will have three offerings: auto-discovery access points, including their existing 802.11g ZoneFlex 2925 access point, which is ready to work with their new system, and a planned 802.11n addition in the third quarter; a controller, called ZoneDirector, that manages and directs the functions of APs, as well as handles authentication; and FlexMaster, a remote administration tool, which will ship in the fourth quarter.
The 802.11g access point lists for $259; an office-building oriented model (2942) will ship in July for $349, and sport power over Ethernet and a plenum-space fire rating. The ZoneDirector 1000 series comprises three models that manage a maximum of 6, 12, or 25 access points, and cost, respectively, $1,200, $2,000, and $3,500. They ship in July. The 802.11n access point and FlexMaster tool have not yet had their pricing set.
Lo said the company will also offer a starter pack of six 2925 access points and the entry-level six-AP ZoneDirector for $2,000, a discount of about $750 off list.
The company has also developed a simple security alternative that occupies a niche between WPA/WPA2 Personal's preshared key and the authentication server-driven WPA/WPA2 Enterprise system. They call this Dynamic PSK, and say patents are pending.
Peplink offers load balancing, redundancy with combo package: The firm is coupling its Surf 200BG wireless bridge, designed to connect to metro-scale Wi-Fi networks, and the Balance 30, a load-balancing network bridge that accepts broadband from both a wired connection and the Surf 200BG. If one connection goes down, the other is available. Requests can traverse either network, preferring the less-congested one, I'd imagine.
At $600, it's a bit pricey for a home user, but I can see where SMBs (small-to-medium-sized businesses) would find it a good investment. I've wondered about how many subscribers to a city-wide network would use that Wi-Fi service as both a backup (for inevitable wireline downtime, however brief) and as a mobile alternative. I suspect that some businesses will arrange special rates with retail ISPs to equip a number of roaming employees and have a link for their office. That Wi-Fi link could even be the primary one, with some metro-scale operators offering business-grade service at 3 Mbps or higher, and a lower-speed ADSL line acting as a backup.
An important factor for a multihomed bridge like this is that even though it can virtually bond two separate networks, it can't actually split traffic at the packet level. Connection-based services, like a VPN, would be routed over one of the two broadband networks and be disrupted were that network to drop. Web requests could be shuffled--one image request over one network, another over another--but it requires the cooperation of an ISP at the routing level to allow true bonded, multihomed networks.
I filed this story for Secure Enterprise about affordable, solid options for WPA Enterprise and 802.1X authentication for SMBs (small-to-medium-sized businesses): The article, which ran last month (sorry for the late ego link, folks), took as a prerequisite that I wanted to review products that required little to no network administrative knowledge. They should be as turnkey as possible, cost $1,000 or less for 25 seats, and offer standard PEAPv0 with MSCHAPv2 authentication to avoid requiring installing a client under Windows XP SP2.
The results were quite lovely. Several companies were invited, and of those that responded and met the criteria, I found four good solutions each for particular niches. Two outsourced 802.1X vendors, WiTopia.net and Boxedwireless, offer good, solid, and simple options that work reliably. Pricing is cheaper at WiTopia, but Boxedwireless offers EAP-TLS (authentication via individual certificates), which is otherwise expensive and tricky to set up even for a large business. The two hosted server solutions were also just dandy. Elektron is flexible, not overwhelming to learn, and relatively inexpensive. Radiator has more options than you can shake a stick out and isn't for the faint of heart, but it's incredibly powerful. It's too sophisticated for most SMBs, but it also can handle the most obscure and particular aspects of Wi-Fi authentication coupled with RADIUS and AAA granularity.
Note that LucidLink went out of business before our invitation letters went out, and that McAfee declined to participate because it hadn't retooled an offering for the SMB market yet. Funk and Meetinghouse were too expensive, but that per-seat expenses decreases for somewhat larger operations (say 100 to 200 users), and they offer extensive support options not provided by any of the firms featured in this article.
The EliteConnect series of access points have premium features for $300 to $350: SMC has adopted a number of typically enterprise-only offerings in its new mid-range priced devices. This includes the incredibly useful virtual SSID option, which allows multiple virtual networks to appear available with a single access point controlling access. Couple that with individual security settings for each virtual SSID and a VLAN--a separately partitioned logical data channel that keeps traffic private within the device and over an Ethernet network--and a small business could have top-level security for its own network and open access for guests.
The routers also include QoS (quality of service) prioritization, SNMPv3 reporting, and WPA2. A b/g router is $300 list and a/b/g just $350. The devices also support 802.3af for Power over Ethernet (PoE). They can be configured via a command-line interface, a Web browser, or a management tool from SMC. The units ship in April.
Prior to this product line, I've only seen some of these features in the Gateway Computers 7000 series of APs, which were announced and buried, though still sold.
WiTopia has somewhat quietly offered SecureMyWiFi for many months: Today, they announced a new pricing setup designed for larger offices. The service provides outsourced robust WPA Enterprise authentication in which each Wi-Fi user has a unique login name and password, and whose networking software receives unique encryption information on a successful login.
WiTopia now prices this service both for small office/home office users and larger firms. Home/SOHO users pay $20 for setup, and $9.99 per year for up to five users and one access point. Additional APs are $9.99 per year up to three, at which point you graduate to the Business Edition.
Larger business pay a one-time $99 setup fee, and $99 per year for up to 100 users a single access point. Each additional AP adds $14.99 per year, with custom prices quoted for networks of greater than 10 APs or 100 users.
I've evaluated SecureMyWiFi several times, most recently for Network Computing's March issue (availale online any day now). It works quite well, and the company is very responsive for special requests and tech support. Their only real competitor is BoxedWireless, which charges per user but includes unlimited APs. BoxedWireless also offers individual digital certificates for each client, which may be useful for smaller firms that need an even higher level of security than a username/password for network access. BoxedWireless also performs admirably, but is more expensive for larger numbers of users.
In this Mobile Pipeline article, I compare three affordable outsourced 802.1X/WPA Enterprise providers: WiTopia's SecureMyFi, BoxedWireless.com, and WSC Guard (now part of McAfee) each have their strengths. WSC Guard is incredibly simple to use and administer, but it's a Windows-only offering. SecureMyWiFi and BoxedWireless offer flexibility by providing full 802.1X support for PEAP (both), EAP-TTLS (SecureMyWiFi) and EAP-TLS with certificate management (BoxedWireless).
Smaller businesses that lack per-user Wi-Fi logins should consider adopting one of these outsourced services if they'd rather not run the server themselves. I wrote some months ago about in-house 802.1X offerings, but even the simpler ones may be too geeky for businesses with zero IT staff.
Zyxel has released an AP with built-in 802.1X with PEAP: This all-in-one unit allows you to run a small office with WPA-Enterprise security using PEAP for up to 32 users. It's $179.
In a press release, Zyxel claimed it was the first to offer PEAP-in-a-box. That accolade should go, however, to computer-maker Gateway which offered such a device last July (my review). Its Gateway 7001 series (802.11g for $299, a+g for $399) features built-in PEAP and built-in VLAN segregation. It has two Ethernet ports which allow physical network segregation as well as virtual. Gateway never capitalized on this advantage, and the product now seems overpriced. [link via Tom's Networking]