Sprint responds in two articles to Truckstop.net's claims: Truckstop.net says Sprint's equipment didn't perform, losing them customers. Sprint says the equipment was fine and states the firm is in arrears. In The Trucker, a Sprint spokesperson says tests Sprint had performed on the equipment couldn't "replicate" the problems reported by Truckstop.net. Sprint cut service after Truckstop.net failed to meet a deadline to pay a court-ordered bond in the lawsuit Truckstop.net had filed. Sprint then cut service. The Sprint spokesperson says Truckstop.net owes them $3 million.
Bravo for leg work--or phone work--by the reporter: Random calls to six truck stops that had been listed as Truckstop.net Wi-Fi providers yielded very few complaints about not getting service. A Truckstop.net executive rebutted: in its present state, the system was of no use to subscribers.
In the Omaha World Herald, a reporter notes that court filings show Truckstop.net has paid Sprint $6 million, and dropped from 45,000 subscribers last spring to 6,600 as of mid-November. Some truck stops are apparently paying Sprint directly to continue service during the interregnum.