Connecting to multiple hotspots can be cumbersome for users: Part of the problem is that practically everyone along the value chain wants to deliver an easy user interface because that's one place they can differentiate their products from the competitors. But right now chip makers, product vendors, software developers like Microsoft, and hotspot service providers have all developed user interfaces aimed at making it easy for users to get on. Either they all need to get together on developing a single, easy way for users to get connected or one of them needs to make the perfect solution that everyone will naturally gravitate toward. Until then, users will be faced with so many "easy" tools for getting connected that they'll continue to be confused.